“When we started working together 12 months ago, they were an external supplier. Now they are a fixed part of the engine room at ECO Machines.”
In the same period we have experienced a growth journey few companies get to try.
A tenfold increase in revenue with strong double-digit million growth.
That kind of growth is not just a nice number. It puts completely new demands on systems, processes, communication and the entire digital foundation a business stands on.
BEZT has been with us all the way and built the foundation we needed.
It began with our marketing and content setup, but the collaboration quickly grew into far more than marketing.
Today BEZT has developed our entire digital infrastructure, which the sales and operations of our electric mini loaders run on, from our factory to dealer to end customer.
That covers among other things:
- Complete production overview
- Quality control together with the factory
- ETA and ETD management
- Reservation of machines for dealers
- Handling of warranty and complaint cases
- Internal and external communication
- Individual customer and dealer pages
- Integration with our distributor’s systems
On top of that comes our website, landing pages and phone app. The full digital setup that connects customers, dealers, production and the organisation.
They dig into the business, challenge the solutions and figure out what we will actually need before the need becomes critical.
That approach has directly helped us secure a place with an international distributor, and after the first year the collaboration naturally developed into a real partnership around international distribution.
Our strongest recommendations to anyone considering BEZT Business Partner.